Servicesachbearbeiter im 2nd Level Support (m/w/d),Tuttlingen,Neuhausen ob Eck
Core
2nd Level Support specialist for CNC machining centers and automation solutions, handling complex customer incidents and remote support.
Role type
Senior IC technical support engineer (CNC machinery)
Builds
Service solutions for CNC vertical milling and turning centers, automation systems, and additive manufacturing equipment
Domain
Industrial machinery / CNC manufacturing / Automation
Deliverable
client delivery
Required skills
CNC machine troubleshooting, incident analysis, remote support, CRM documentation, SAP transaction processing, technical communication
Preferred skills
State-certified technician or master craftsman qualification, experience with tooling machines, SAP and MS Office proficiency, English language skills