Application Manager (m/w/d), Pforzheim
Core
Application Manager responsible for the stable, secure, and efficient operation of business applications across the entire application lifecycle, acting as the IT Application Owner.
Role type
Senior Application Manager (IT Application Owner)
Builds
Business applications (CRM, ECM/DMS, Workflow, ERP-adjacent systems)
Domain
Enterprise IT / Business Application Management
Required skills
Application Lifecycle Management, IT Service Management (ITIL), Business Process Optimization, Stakeholder Management, Vendor Management, Release Management, Data Quality & Compliance, Technical Documentation
Preferred skills
Experience with CRM, ECM/DMS, Workflow, or ERP systems
Technologies
CRM, ECM/DMS, Workflow systems, ERP systems
Responsibilities
Ensure stable and secure application operation, provide second-level support and root cause analysis, coordinate with vendors and implement long-term solutions, collaborate with business units on requirements and process optimization, plan and coordinate testing, training, releases, and rollouts, manage external service providers and software vendors, implement security and data protection requirements, maintain technical and functional documentation.
Seniority
Senior, hands-on IC