Kundenberater (m/w/d) Reiseversicherungen, Quereinstieg möglich, CHECK24 Versicherungen Gesundheit
Hybrid
Core
Providing individual travel insurance advice and solutions to new and existing customers via phone and written communication.
Role type
Customer service representative (travel insurance)
Builds
Travel insurance products and services
Domain
Insurance / Travel
Deliverable
client delivery
Required skills
Customer consultation, problem-solving, process optimization, digital affinity, structured work, professional communication
Preferred skills
Experience in customer service or support, willingness to develop expertise
Technologies
Digital tools, AI, communication platforms
Responsibilities
Advise customers on travel insurance questions, find solutions for complex requests, optimize processes with product management and developers, demonstrate initiative
Seniority
Entry-level to mid-level, open to career changers