Hauptsachbearbeiterin / Hauptsachbearbeiter in der Wohngeldbehörde (w/m/d), Wsb
Core
Processing housing benefit applications (Wohngeld) under the Housing Benefit Act (WoGG) and handling complex individual cases to support social justice.
Role type
Senior administrative specialist (housing benefits)
Builds
Housing benefit decisions and case management for citizens
Domain
Public administration / Social welfare
Deliverable
client delivery
Required skills
Housing benefit case processing, complex case analysis, independent work, efficient organization, oral communication, written communication
Preferred skills
Team coordination, mentoring new staff, internal training participation
Technologies
None stated
Responsibilities
Processing housing benefit applications, handling complex individual cases, coordinating interfaces and tasks, mentoring new employees, representing team leadership, participating in internal training and working groups