Mitarbeiter Kundenservice & Werkstatt (m/w/d) , Osnabrück
Core
Handling customer orders, managing and processing bicycle repairs, consulting customers, and selling spare parts and accessories.
Role type
Customer Service & Workshop Technician
Builds
Bicycle repair services and parts sales for Lucky Bike retail customers
Domain
Retail / Bicycle Mechanics
Required skills
Bicycle mechanic training, customer consultation, order management, inventory management, shipping coordination, MS Office proficiency
Preferred skills
Warehouse management system knowledge, teamwork
Responsibilities
Accepting orders, managing and processing repairs, consulting customers, selling spare parts and accessories, handling complaints, managing orders, inventory, and shipping