Fachdienstleiter Bürgerbüro (m/w/d)
Core
Leading the Citizen Services department, managing passport and registration matters, handling public inquiries, advising on foreigner affairs and residence permits, processing naturalization applications, and organizing elections.
Role type
Senior IC department manager (public administration)
Builds
Citizen services operations and election administration for a mid-sized municipality
Domain
Public administration / Municipal government
Deliverable
client delivery
Required skills
Leadership, public administration expertise, foreigner affairs knowledge, election administration, system knowledge for resident/passport procedures, structured work organization, independence, conflict resolution, communication
Preferred skills
Prior citizen office experience, election execution experience, deep system knowledge in resident/passport procedures
Responsibilities
Leading and taking overall responsibility for the department, handling passport and registration matters, consulting and processing public inquiries, advising on foreigner affairs and residence permits, processing naturalization applications, preparing and conducting elections, calculating budget figures for the department