Mieterservicemanager (m/w/d) als Immobilienkaufmann
Hybrid
Core
Managing tenant relationships and handling administrative tasks for residential properties from handover to termination.
Role type
Residential property management specialist
Builds
Residential housing portfolio
Domain
Real Estate / Residential Property Management
Deliverable
client delivery
Required skills
Tenant relationship management, Complaint handling, Contract negotiation, SAP data entry, MS Office, German tenancy law knowledge
Preferred skills
SAP proficiency, Customer service experience
Responsibilities
Handle tenant inquiries via phone and email, Conduct tenant meetings and agreements, Process complaints and coordinate with other departments, Maintain master data in SAP, Act as liaison between tenants and internal teams (technical, maintenance)