Case Manager Schwerpunkt Participant Service / Studienteilnehmerservice in einer Clinical (m/w/d)
Core
Coordinate and support clinical trial participants in a Clinical Research Unit, ensuring their comfort and logistical needs during visits.
Role type
Participant Service Case Manager
Builds
Participant support services for clinical trials
Domain
Clinical research / Metabolic diseases
Deliverable
physical/clinical work
Required skills
GCP knowledge, participant coordination, appointment scheduling, travel/accommodation logistics, MS Office, structured record keeping
Preferred skills
Medical background, English language skills, hospitality/event management experience
Responsibilities
Greet and guide participants through daily schedules, confirm study visits, maintain contact between visits, organize external medical appointments, coordinate travel and lodging, serve as first point of contact for non-medical issues, prepare participant information
Seniority
Mid-level, hands-on IC