Kaufmännische Sachbearbeitung und Kundenservice (m/w/d)
Core
Managing administrative processes and customer service for a foundation responsible for registering manufacturers of electrical and electronic equipment and batteries, coordinating waste collection, and handling legal obligations under the German Electrical and Electronic Equipment Act and Battery Act.
Role type
Senior administrative specialist and customer service representative
Builds
Digital administrative workflows and customer communication channels for regulatory compliance
Domain
Environmental regulation / Waste management / Public administration
Required skills
Administrative processing, Customer service, Financial record keeping, Invoice processing, Cost allocation, Data entry, MS Office proficiency, German language (C1)
Preferred skills
Experience in public administration, Structured and independent work style, Numerical understanding
Responsibilities
Handling written and telephone customer inquiries, Monitoring open items and debt collection, Ensuring information flow between customers and technical departments, Supporting electronic document archiving, Verifying and recording incoming/outgoing invoices, Allocating costs to cost centers, Recording and booking payment transactions
Seniority
Mid-level, hands-on IC