Expert Sales Processes
Core
Lead the optimization of sales processes through analysis, modeling, and continuous improvement to enhance efficiency and transparency.
Role type
Senior Business Process Management (BPM) Specialist
Builds
Optimized sales processes and monitoring dashboards
Domain
Automotive glass repair and replacement
Required skills
BPMN 2.0, process modeling, project leadership, stakeholder management, data analysis, workshop facilitation
Preferred skills
Experience with Signavio, business administration background
Technologies
Signavio
Responsibilities
Conduct end-to-end process analysis and modeling using BPMN 2.0; Identify and prioritize optimization opportunities based on cycle times and error sources; Facilitate workshops with cross-functional teams; Own the sales process landscape documentation and standards; Develop and maintain monitoring dashboards for management reporting.
Seniority
Senior, hands-on IC