Customer Success Manager - Inbound (m/w/d)
Core
First point of contact for customers via phone, handling inquiries, scheduling appointments, and coordinating vehicle pick-ups in an automotive dealership.
Role type
Customer Success Manager (Inbound)
Builds
Customer service operations for an automotive dealership
Domain
Automotive retail
Deliverable
client delivery
Required skills
Phone communication, customer service, appointment scheduling, coordination, organization
Responsibilities
Answering customer calls, processing incoming inquiries, scheduling appointments, coordinating vehicle pick-ups, routing requests to sales or service teams, responding to customer questions