Werkstattleiter / Werkstattmeister Nutzfahrzeuge / NFZ (m/w/d)
Core
Leading a workshop team for commercial vehicles, managing repairs, service operations, spare parts, and customer inquiries.
Role type
Workshop Master / Workshop Leader for Commercial Vehicles
Builds
Commercial vehicle repairs and maintenance services
Domain
Automotive / Commercial Vehicles
Required skills
Commercial vehicle master certification, leadership experience, customer communication, knowledge of manufacturer products and IT systems, process optimization, personnel planning, training apprentices
Preferred skills
Experience with leadership responsibilities
Technologies
Manufacturer-specific IT systems
Responsibilities
Lead the workshop team technically and disciplinarily, organize vehicle repair and service workflows, manage spare parts and tools, handle customer inquiries and prepare repair cost estimates, ensure service quality and process implementation, optimize order processing workflows, plan personnel deployment, oversee training of apprentices