Customer Service Mitarbeiter Banking (m/w/d)
Hybrid
Core
Inbound phone support for banking customers, handling inquiries, processing orders, and generating advisor appointments.
Role type
Customer Service Representative (Banking)
Builds
Digital services and processes for banking clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, communication skills, digital media proficiency, commercial training
Responsibilities
Telephone customer consultation on banking and service matters, processing incoming orders and questions, supporting digital services and processes, generating advisor appointments through customer contacts, knowledge exchange and supporting new colleagues