Customer Service Agent Telefonie (m/w/d)
Core
Inbound customer service agent handling phone inquiries and providing advice on banking and credit card products for a financial company.
Role type
Customer Service Agent (Inbound)
Builds
Customer support interactions and sales leads for banking products
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service, telephone communication, digital media proficiency, product knowledge
Preferred skills
Call center experience, commercial training
Responsibilities
Answering and processing service inquiries, advising customers on banking and credit card products, supporting digital processes, generating sales leads, mentoring new employees