Versicherungssachbearbeiter Kundenbetreuung (m/w/d)
Hybrid
Core
Handling customer inquiries and managing insurance contracts for private clients in an insurance company's internal service department.
Role type
Insurance claims and customer service specialist
Builds
Insurance policy administration and customer support services
Domain
Insurance
Deliverable
client delivery
Required skills
Insurance contract management, customer communication, CRM documentation, MS Office
Responsibilities
Answering customer calls and emails, reviewing and maintaining insurance policies, resolving service requests, collaborating with internal departments, documenting interactions in CRM