Customer Service Mitarbeiter (m/w/d) international
Core
Customer service representative handling international client inquiries via phone and email, processing orders, creating quotes, and resolving complaints.
Role type
Customer Service Representative
Builds
Order processing, quote generation, and complaint resolution for international clients
Domain
B2B / International Trade
Deliverable
client delivery
Required skills
Phone and email communication, Order processing, Quote creation, Complaint handling, MS Office, German (fluent), English (fluent)
Responsibilities
Answering customer questions via phone and email, Processing incoming orders, Creating quotes in collaboration with sales, Analyzing key performance indicators, Handling complaints and delivery issues, Coordinating with other departments and project members