Sachbearbeiter Kundenservice Kfz-Versicherung (m/w/d)
Core
Handling customer inquiries and managing contract data for car insurance policies.
Role type
Customer service specialist (car insurance)
Builds
Car insurance policies and contract adjustments
Domain
Insurance
Deliverable
client delivery
Required skills
Contract management, customer communication, administrative data handling, regulatory communication, customer retention
Responsibilities
Answering customer inquiries via phone and writing, maintaining and updating contract data, communicating with authorities and insurers, processing contract statements and adjustments, supporting existing customer management