Customer Service Agent Banking (m/w/d)
Core
Inbound telephone customer service and advisory for a banking institution, handling service and credit card inquiries.
Role type
Customer Service Agent (Inbound)
Builds
Customer support interactions for a financial institution
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
telephone customer service, credit card service, digital tools proficiency, customer relationship management, knowledge transfer
Preferred skills
commercial training, banking industry experience
Technologies
digital tools