Kundenbetreuer Bestandsverwaltung (m/w/d)
Core
Handling and archiving of customer orders, managing frozen accounts, insolvencies, and tax-related matters for a regional financial institution.
Role type
Customer Operations Specialist (Passive Business)
Builds
Customer account management and compliance documentation for a regional financial institution
Domain
Banking and Financial Services
Deliverable
client delivery
Required skills
Customer order processing, documentation, account management, compliance checks, tax inquiry handling, data research
Preferred skills
Knowledge of passive business operations
Technologies
GVM, CPD, FATCA systems
Responsibilities
Process and archive customer orders (estates, trusts, third-party contracts), handle account freezes and insolvencies, perform compliance checks under WpHG, process GVM and CPD lists, clarify FATCA and tax inquiries, conduct data research and account exclusions