Serviceberater Bank (m/w/d)
Core
Daily customer service and support for private banking clients, including account openings, payment processing, and card/online banking inquiries.
Role type
Customer service representative (banking)
Builds
Private banking services for retail customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Account opening, payment processing, card and online banking support, customer data management
Preferred skills
Prior experience in bank branch operations or customer service
Technologies
Online banking platforms, banking core systems
Responsibilities
Personal and telephone support for private customers, handling account opening and payment transactions, identifying referral opportunities for specialized advisors, maintaining customer master data
Seniority
Entry-level to Mid-level