Servicekundenberater (m/w/d) – Finanzbranche
Core
First point of contact for customers at the business office, handling service inquiries and ensuring smooth processes.
Role type
Customer service advisor (banking)
Builds
Customer service operations for a regional financial service provider
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, data management, communication, structured work, teamwork
Responsibilities
Answer customer inquiries, update customer data, support the advisory team with appointment preparation, contribute to service offer development