Mitarbeiter Service / Bankkaufmann/-frau (m/w/d)
Core
First point of contact for customers at a bank branch, handling service inquiries and developing tailored financial solutions.
Role type
Branch service representative / Bank clerk
Builds
Customer service interactions and financial product solutions for retail clients
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Commercial training, customer empathy, financial explanation, solution development
Preferred skills
Passion for learning, adaptability, energy
Responsibilities
Serve as the first point of contact for customers, support customers with all service topics, identify customer potential and develop tailored solutions together with the customer