Kaufmännische Angestellte / Sachbearbeitung im Bereich Re...
Core
First point of contact for customers and colleagues regarding order coordination, providing telephone advice and ensuring smooth processing of customer orders.
Role type
Administrative assistant / Order processing specialist
Builds
Customer service workflows, order fulfillment, and workshop scheduling
Domain
Medical devices and health aids retail
Required skills
Organizational talent, technical understanding, customer service orientation, communication skills, empathy, independent and structured work style, flexibility, prioritization
Responsibilities
Telephone customer support, appointment coordination for workshop and customer service, order entry and tracking, quote creation, order processing, invoice generation, delivery note creation, route planning