Customer Service Representative (m/w/d)
Core
Create and calculate freight quotations and daily freight rates, manage price agreements, and handle customer contracts and complaints for DP World's logistics operations.
Role type
Customer Service Representative (Freight & Logistics)
Builds
Freight quotations, price agreements, and customer contract documentation for global trade logistics.
Domain
Logistics / Freight Forwarding
Required skills
Freight rate calculation, contract management, customer complaint handling, MS Office proficiency, German (fluent), English (good)
Preferred skills
Experience in customer service, logistics, or freight forwarding, analytical thinking, structured work approach