Sachbearbeiter:in Meldungsannahme
On-site
Core
Processing incoming operational reports, defining next steps, and ensuring contract-compliant production planning and disturbance resolution for DB Services.
Role type
Operational reporting and contract management specialist
Builds
Operational performance reports and production plans for railway services
Domain
Railway operations and logistics
Required skills
Technical or commercial vocational training, MS Office, customer orientation, shift work adaptability
Preferred skills
Prior experience in dispatching or planning
Responsibilities
Qualifying incoming operational reports, specifying customer requirements, coordinating order management activities, ensuring contract-compliant processing of reports, resolving disturbances
Seniority
Entry-level to mid-level operational staff