Mitarbeiter:in im Service am Bahnhof
Core
Providing active passenger assistance, information, and travel alternatives at train stations in Bruchsal and Karlsruhe.
Role type
Station service agent
Builds
Passenger support and information services for Deutsche Bahn
Domain
Rail transport / Public transit
Deliverable
client delivery
Required skills
Customer service, communication, navigation skills, office software proficiency, shift work adaptability
Responsibilities
Assisting passengers with boarding, alighting, and transfers; providing travel alternatives for missed connections; issuing delay certificates and taxi vouchers; managing lost and found items; maintaining station information displays; executing special orders from station management.