Entry-Level Patient Concierge Coordinator
Core
Coordinate patient travel logistics and reimburse out-of-pocket expenses for clinical trial participants to ease financial burden and coordination effort.
Role type
Entry-level patient support coordinator (clinical trials)
Builds
Patient travel reimbursement and logistics services for clinical trial participants
Domain
Clinical research / Healthcare
Deliverable
client delivery
Required skills
Global travel logistics, regulatory filing, financial reporting, vendor coordination, Microsoft Office, patient communication
Preferred skills
Patient-facing experience, clinical research industry knowledge, Spanish language
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Receive and fulfill travel and payment requests, create study guidelines with trial managers, set up new studies in portal and finance, onboard clinic nurses, liaise with patients and caregivers, coordinate logistics and translation with vendors, track spending and prepare financial reports, provide emergency travel assistance
Seniority
Entry-level, hands-on IC