Abteilungsleitung Testmanagement Kundenprozesse (m/w/d)
Core
Leading the Test Management department for customer processes in digital banking, ensuring quality assurance across the customer journey from acquisition to support.
Role type
Senior IC department head (test management)
Builds
Innovative software solutions for Sparkassen (German savings banks) to deliver modern, secure, and comfortable banking experiences.
Domain
Banking / Digitalization / Test Engineering
Required skills
Team leadership, Test strategy development, Test automation, Process improvement, Cross-functional collaboration, Strategic planning, Risk management, Quality assurance, Stakeholder management, Change management
Preferred skills
Knowledge of customer and sales processes in banking, Strategic thinking, Structured work approach, Cross-domain thinking
Technologies
Test automation tools, Test management tools, CI/CD pipelines (implied by automation and standards)
Responsibilities
Lead the department and manage team performance, Develop and promote test competencies within the team, Establish and evolve a cross-domain test strategy and standards, Collaborate closely with business units, development teams, and project managers, Plan, prioritize, and steer all testing activities, Ensure efficient testing processes in projects and line tasks, Coordinate cross-cutting testing activities (e.g., load tests), Ensure transparency regarding test status, risks, and quality.
Seniority
Senior, hands-on IC with leadership responsibilities