ServiceNow Operations Engineer (m/w/d)
On-site
Core
Ensuring high availability, managing releases, and administering the self-hosted ServiceNow platform architecture for the Finance IT department.
Role type
ServiceNow Operations Engineer
Builds
Self-hosted ServiceNow platform instances (Dev, Test, Prod) and release deployments
Domain
Banking / IT Operations
Deliverable
infrastructure
Required skills
ServiceNow administration, Oracle database administration, Unix system administration, Shell scripting, Javascript, 3rd-level support
Preferred skills
PostgreSQL, Splunk, Grafana, weekend shifts
Responsibilities
Ensure high availability of the ServiceNow platform, manage system architecture and releases, administer instances across environments, provide 3rd-level support, monitor platform performance, resolve incidents
Seniority
Mid-level, hands-on IC
