CareerPlan

ServiceNow Operations Engineer (m/w/d)

Hannover, NIEDERSACHSENFull-time2026-11-13
On-site

Core

Ensuring high availability, managing releases, and administering the self-hosted ServiceNow platform architecture for the Finance IT department.

Role type

ServiceNow Operations Engineer

Builds

Self-hosted ServiceNow platform instances (Dev, Test, Prod) and release deployments

Domain

Banking / IT Operations

Deliverable

infrastructure

Required skills

ServiceNow administration, Oracle database administration, Unix system administration, Shell scripting, Javascript, 3rd-level support

Preferred skills

PostgreSQL, Splunk, Grafana, weekend shifts

Responsibilities

Ensure high availability of the ServiceNow platform, manage system architecture and releases, administer instances across environments, provide 3rd-level support, monitor platform performance, resolve incidents

Seniority

Mid-level, hands-on IC