Customer Service Agent Banking (m/w/d)
Core
Providing telephone-based inbound customer service and advisory support for banking and credit card matters.
Role type
Customer Service Agent (Inbound)
Builds
Customer satisfaction and service delivery for a financial institution
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Telephone communication, digital tools proficiency, customer advisory, knowledge transfer
Preferred skills
Commercial training background, prior experience in banking or sales
Technologies
Digital tools