Customer Service Agent Telefonie (m/w/d)
Core
Handling inbound phone inquiries and providing customer advice on banking and credit card products for a financial company.
Role type
Customer Service Agent (Inbound)
Builds
Customer support services for a financial institution
Domain
Banking and Financial Services
Deliverable
client delivery
Required skills
telephone communication, customer consultation, digital process support, knowledge sharing, team collaboration
Preferred skills
prior call center experience, banking background, digital media proficiency