Service Mitarbeiter (m/w/d) im Bankensektor - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Maintaining master data in the bank's internal IT system and handling customer service via phone and written communication.
Role type
Customer service specialist (banking operations)
Builds
Customer data records and payment transaction profiles
Domain
Banking / Financial Services
Deliverable
dashboards & analysis
Required skills
Data entry, customer service, payment processing, proactive work, communication
Preferred skills
Teamwork, empathy
Technologies
Internal IT systems
Responsibilities
Maintaining master data in the internal IT system, Updating customer master data (phone and written), Handling customer inquiries, Executing payment transactions