Account Management Sachbearbeiter (m/w/d)
Core
Account management and commercial processing, coordinating requests with internal departments, managing contracts and customer data.
Role type
Account Management Specialist
Builds
Customer service processes and contract administration
Domain
General business operations
Deliverable
dashboards & analysis
Required skills
Commercial training, customer service experience, written and verbal communication, English (good), structured work, reliability, multi-tasking
Responsibilities
Support customers with daily business inquiries, coordinate requests with internal departments, capture and update contract data and customer information, support changes to existing agreements, maintain digital systems and assist users with online tools, identify recurring customer issues to improve processes