Customer Service Mitarbeiter (m/w/d) Export
Core
Managing export order processing, trade document creation, and payment security arrangements for international logistics partners.
Role type
Customer Service Specialist (Export)
Builds
Export documentation, offers, and payment security arrangements for shipping lines, airlines, and freight forwarders.
Domain
International Trade / Logistics
Required skills
Trade document management, Offer creation, Order processing, Payment security arrangements, Return processing, Letter of credit processing
Preferred skills
MS Office, Warehouse management systems (e.g., Atlas)
Responsibilities
Determining, creating, and controlling all trade documents required for foreign trade; Independently creating offers and processing orders; Implementing payment security arrangements in foreign trade against freight forwarders, shipping lines, and airlines; Processing and handling returns; Handling letter of credit transactions.