2nd Level Supporter für Lagerführungssysteme (m/w/d)
Core
2nd Level support and technical consulting for Warehouse Management Systems (LFS) within a leading logistics service provider's supply chain solutions.
Role type
2nd Level Supporter for Warehouse Management Systems
Builds
Warehouse Management System applications and related supply chain processes
Domain
Logistics / Supply Chain / Warehouse Management
Required skills
Warehouse Management System support and customizing, SQL, Reporting tools, EDIFACT, IDOC, Change Request management, Incident analysis, System monitoring, Technical documentation
Preferred skills
Experience with EPG, Infios/Körber, or PSI systems, Project management methods
Technologies
SQL, EDIFACT, IDOC, Reporting tools
Responsibilities
Provide technical and functional consulting for the LFS context, Perform 2nd Level support and root cause analysis for incidents, Review and approve Change Requests, Ensure application availability through monitoring, Plan and execute IT and functional tests, Document and process LFS workflows including reports
Seniority
Mid-level, hands-on IC