Leiter Vertriebsinnendienst (m/w/d) - Minden
Core
Leading the internal sales operations for a custom machinery manufacturer, managing order processing, customer support, and team leadership.
Role type
Senior Sales Operations Manager (Internal Sales)
Builds
Custom machinery systems and plants for industrial clients
Domain
Industrial machinery / Specialized equipment manufacturing
Required skills
B2B sales process expertise, order management, team leadership, process optimization, technical understanding, commercial acumen
Preferred skills
Multi-stage distribution knowledge, digitalization affinity, marketing mindset
Technologies
CRM systems, ERP tools, project management software
Responsibilities
Oversee smooth customer service and order processing, lead and coach the internal sales team, manage escalations in customer communication, optimize sales processes and cross-departmental interfaces
Seniority
Senior, hands-on IC with leadership responsibilities