Angestellte:r Kundenberater:in in der SV ServiceFiliale (m/w/d)
Core
Advise customers individually and competently on insurance and pension topics via video, phone, or chat; process claims; and execute sales actions to grow the customer base.
Role type
Customer advisor (insurance)
Builds
Insurance and pension products for individual customers
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
Insurance and financial product knowledge, sales and customer acquisition, claims processing, digital communication tools, independent goal-oriented work
Preferred skills
Empathy, team collaboration, interest in digital systems
Responsibilities
Advise customers on insurance and pension topics, acquire new customers, process claims, execute sales actions, use digital consultation systems
Seniority
Entry-level to Mid-level, individual contributor