CareerPlan

Mitarbeiter Customer Service (m/w/d) im Bankenwesen - hybrides Arbeiten (Remote & Präsenz)

Frankfurt am Main, HESSENRemoteFull-time2026-11-04 → 2026-11-11
Hybrid

Core

Handling and closing customer applications in the banking sector, including information provision and complaint management.

Role type

Customer Service Representative (Banking)

Builds

Customer service operations for financial institutions

Domain

Banking and Financial Services

Deliverable

client delivery

Required skills

Application processing, Information provision, Complaint management, MS Office proficiency

Preferred skills

Prior experience in securities or financial institutions, Strong communication and negotiation skills, Self-organization

Responsibilities

Process incoming customer applications to completion, Provide information to clients, Manage customer complaints

Seniority

Entry-level to Mid-level