Sachbearbeiter (m/w/d) Forderungsmanagement
Core
Managing and enforcing open receivables, processing customer inquiries, and optimizing collection processes for utility customers.
Role type
Accounts Receivable Specialist (Forderungsmanagement)
Builds
Consumption invoices, payment plans, and collection strategies for utility service providers.
Domain
Utilities / Energy sector
Required skills
Analytical thinking, customer service orientation, solution-oriented work, communication, organization, decision-making, initiative, teamwork
Preferred skills
Experience in energy industry, experience in receivables management, SAP IS-U knowledge
Technologies
MS Office, SAP IS-U
Responsibilities
Handling customer inquiries via phone and written communication, maintaining and updating customer data, creating and adjusting consumption invoices, implementing measures to reduce bad debts, creating and monitoring installment plans, collaborating with service providers, optimizing internal processes, implementing legal changes
Seniority
Entry-level to Mid-level