Sachbearbeiter Kundenservice Kfz-Versicherung (m/w/d)
Core
Handling customer inquiries and managing policy data for car insurance.
Role type
Customer service agent (car insurance)
Builds
Customer service interactions and policy administration
Domain
Insurance
Deliverable
client delivery
Required skills
Communication (verbal and written), adaptability, customer orientation, structured approach, negotiation skills
Responsibilities
Handling customer inquiries via phone and writing, managing and updating contract data, communicating with authorities and insurers, processing contract statements and adjustments, supporting existing customer management