Mitarbeiter im Vertriebsinnendienst – Stellvertretenden Innendienstleiter (m/w/d)
Core
Managing sales internal service operations, order processing, delivery scheduling, and customer support for a global pipe connection technology company.
Role type
Senior Sales Internal Service Manager (Deputy)
Builds
Order fulfillment, delivery schedules, and customer service workflows
Domain
Industrial manufacturing (pipe connections and valves)
Required skills
Sales internal service experience, customer service, data analysis, ERP systems, MS Office, English language proficiency
Preferred skills
CRM systems, leadership/mentoring
Responsibilities
Process incoming inquiries and orders, monitor and manage delivery schedules, handle complaints and returns, maintain master data, support customers with inquiries, collaborate with outside sales and other departments, create analyses and reports, support and represent the Internal Service Manager