Account Management Sachbearbeiter (m/w/d)
Core
Account management and commercial processing, combining customer service with contract management and coordination of interfaces.
Role type
Account Management Specialist
Builds
Customer service processes and contract administration
Domain
General business operations / Customer service
Required skills
Customer service, Contract management, Data entry, System administration, Process coordination, Administrative processing
Preferred skills
Service orientation, Communication skills, Organizational skills, English language skills
Technologies
Digital systems, Online tools
Responsibilities
Support customers with daily business inquiries, Coordinate requests and processes with internal departments, Capture and update contract data and customer information, Support changes to existing agreements, Maintain digital systems and assist users with online tools questions, Identify recurring customer issues to improve processes