Firmenkundenassistenz (m/w/d)*
Core
Supporting the sales team in daily business for corporate clients in the social, health, energy, and housing sectors.
Role type
Corporate client assistant (sales support)
Builds
Customer accounts and relationships for corporate clients
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, sales orientation, account management, contract administration, communication (phone/email/in-person), data management
Preferred skills
Prior customer service or sales experience
Technologies
Online banking systems, CRM tools
Responsibilities
Communicate with customers via phone, email, and in-person meetings; Maintain customer master data and monitor open cases; Manage account services including account openings, power of attorney, dispositions, and onboarding; Assist in contract processing and administration.