Call Center Mitarbeiter (m/w/d)
Core
Telephone sales and customer service agent supporting a retail company's sales team.
Role type
Sales representative (call center)
Builds
New customer acquisition, product sales to commercial clients, appointment setting for field sales
Domain
Retail / Commercial services
Deliverable
product features
Required skills
Telephone sales, lead qualification, appointment setting, customer relationship management, inbound customer support, commercial product knowledge
Preferred skills
Call center experience, customer service experience, telephone sales experience
Technologies
CRM systems, telephony tools
Responsibilities
Acquire new customers via phone, sell products to commercial clients (e.g., workshops), qualify leads and schedule consultations for field sales, process potential customer lists, support inbound customer inquiries and needs analysis
Seniority
Entry-level to Junior
