Mitarbeiter Vertriebsinnendienst (m/w/d) Bonn
Core
Central support for all customer inquiries via phone and email, including individual technical consulting, order processing, and logistics coordination.
Role type
Sales Operations Specialist (Vertriebsinnendienst)
Builds
Sales offers, order confirmations, and complete order fulfillment for mobile heating and cooling solutions.
Domain
Industrial equipment rental and sales (mobile heating/cooling)
Required skills
Technical consulting, offer creation, order processing, CRM/ERP management, logistics coordination, invoice processing, data analysis
Preferred skills
Experience in sales operations or customer service, MS Office proficiency
Technologies
MS Office, CRM systems, ERP systems
Responsibilities
Handling customer inquiries via phone and email, creating offers and order confirmations, managing customer and master data, planning and monitoring orders, coordinating logistics, processing complaints, and analyzing sales data.