Sachbearbeiter / Quereinsteiger im Abrechnungsmanagement (m/w/d)
Hybrid
Core
Handling billing inquiries, complaints, and meter data verification for renewable energy producers and customers.
Role type
Billing and Energy Data Management Specialist
Builds
Accurate billing statements and reliable energy data for the E.ON group
Domain
Energy / Utilities
Required skills
Analytical thinking, numerical aptitude, process optimization, project collaboration, written and verbal communication
Preferred skills
Customer service experience, adaptability, continuous learning
Technologies
Billing systems, energy data management tools
Responsibilities
Process and respond to written and phone inquiries regarding network usage bills, handle complaints and claims within the partner service, verify meter readings and load data, optimize and redesign processes, participate in cross-company projects