CareerPlan

Sozialversicherungsfachangestellter (m/w/d) – Kundenservice

Düsseldorf, NORDRHEIN_WESTFALENFull-time2026-10-19 → 2026-11-11
Hybrid

Core

Customer service and administrative support for insured individuals in the social security sector, handling claims and data management.

Role type

Social Security Specialist (Customer Service)

Builds

Administrative processes for social security claims and data integrity

Domain

Social Security / Insurance Administration

Deliverable

dashboards & analysis

Required skills

Social security specialist training, claims processing, data management, customer communication, German (fluent)

Preferred skills

Prior experience with insured individuals or in administration

Responsibilities

Consulting and supporting insured individuals on various matters, Examining and processing applications, Maintaining master data and ensuring data quality in systems, Supporting the development of customer-oriented administrative processes