Techniker als Kundenberater im Vertriebsinnendienst (m/w/d)
Core
Technical customer advisor for window and door manufacturers, providing product and order-related consulting to trade partners via phone.
Role type
Senior IC technical customer advisor (windows/doors)
Builds
Sales support and technical solutions for trade partners
Domain
Manufacturing (windows, doors, insect protection)
Deliverable
client delivery
Required skills
Technical or craft training (carpenter, wood technician), knowledge of building elements (windows/doors), customer understanding, solution finding, office skills, PC applications (Office/ERP)
Preferred skills
Master or Techniker qualification, prior experience in sales or consulting
Technologies
Microsoft Office, ERP systems
Responsibilities
Consult trade partners (e.g., carpenters, builders) on products and services, resolve technical questions with product management and engineering teams, handle internal inquiries regarding order processing and production issues
Seniority
Entry-level to Mid-level, hands-on IC