Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Managing accounts receivable, including debt collection, payment plans, and handling insolvency cases for customers.
Role type
Accounts Receivable Clerk
Builds
Collections processes and payment solutions for utility customers
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Debt collection, payment plan negotiation, insolvency case handling, customer communication, ERP systems, data entry
Preferred skills
SAP experience, digital process familiarity
Responsibilities
Process debt collection including payment plans and deferrals, communicate with customers to resolve outstanding claims, handle account blocking procedures, manage insolvency cases until handover, perform payment and account clarifications, monitor processes and detect anomalies
Seniority
Entry-level, operational IC